Thursday, April 14, 2011

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Here is a roundup of important small business tips to start out your week on the right track. We’ve tried to collect some of the best resources to get you started but we’d love to hear from readers as well, so if you’ve got some tips or advice to add, please, as always, leave them in the comment section below. Enjoy!


Legal

Legal tips for your small business. From Jeffrey Fabian of Fabian LLC, serving small business and legal professionals, here are a collection of legal issues every small business must look out for. Consulting on legal matters with an attorney can be another important step, but remember that legal issues of all kinds come with the territory in small business, so be prepared. 365 Days of Startups


Ideas for maintaining your professional image. As a small business owner or entrepreneur, your online reputation is becoming more important every day. So what does a Google search say about you? If you don’t know yet, you should find out. Reputation has always been an important commodity in the business world. The Internet has made it more important than ever. Beware! Startup Professionals Musings


Customer Service

Tips for creating a more appealing product or service. You may think you’re giving your customers choices, but, in reality, you’re only handing them indecision. And perhaps an invitation to do nothing? Here’s an alternative. Give them a step-by-step on how to use your product. Tell them what to do and how to do it. And don’t worry if it doesn’t fit every customer’s needs. They’ll create the fit that’s right for them. Chris Brogan


Marketing

How to set yourself apart from competitors. Saying you’re better than your competitors just isn’t good enough (even if it’s true.) The question is what you can offer customers that is different from any one else in the market. Create a service no one else provides in exactly the same way, and you’ll have a marketing strategy that can work in the long run. Duct Tape Marketing


How to use “help marketing” to strengthen your business and brand. You can call this PR instead of marketing if you like, but no matter what you call it, it may be the best thing for your brand and business, if you do it right. Helping others including your customers is really what your business should be about anyway. So don’t be afraid to show your willingness to extend a helping hand. TechLunatic


Startup

How to seek help from business accelerators. Efforts to get new businesses up and running have increased in recent years and business accelerators in various forms are spreading across the country, according to this piece on the trend. Often these organizations offer “more help than funding” but can still be an important resource depending upon the nature of your startup. Bloomberg Businessweek


Taxes

How to prepare for tax compliance expenses in your small business. Ballooning tax regulations are a huge source of expense for small businesses, especially here in the U.S. It’s important for small business owners to consider the expenses related to tax compliance, since this is likely to be an ongoing burden for small business owners into the foreseeable future. WSJ


Last minute tips for last minute tax filers. If you’re doing your small business tax filings on your own, here are some last minute tips you may want to consider ranging from how to file an extension to how long to keep your tax records and more. If you want some last minute advice as the tax deadline closes in, why not take a few minutes and watch the video? BostoneHerald.com


Self-development

A new persription for stress and overwork: relax! Small business owners and entrepreneurs, like everyone else, experience burnout at times and can easily become overwhelmed with work. After all, when the final responsibility for everything falls upon you, there’s no one else to turn to. But experts now suggest that taking those breaks when necessary can be absolutely essential. Here’s more. The Globe And Mail


Tech

Tips for keeping your business technology up and running. Keeping your business technology alive and kicking is not just a luxury in today’s small business world. It is an absolute and vital necessity! So tips on keeping the critical tools you use to operate your business and serve your customers should always be a priority. Here are some tips you won’t want to forget. Jackrabbit.com Blog


From Small Business TrendsSmall Business News: Best Small Biz Tips Today





Here is a roundup of important small business tips to start out your week on the right track. We’ve tried to collect some of the best resources to get you started but we’d love to hear from readers as well, so if you’ve got some tips or advice to add, please, as always, leave them in the comment section below. Enjoy!


Legal

Legal tips for your small business. From Jeffrey Fabian of Fabian LLC, serving small business and legal professionals, here are a collection of legal issues every small business must look out for. Consulting on legal matters with an attorney can be another important step, but remember that legal issues of all kinds come with the territory in small business, so be prepared. 365 Days of Startups


Ideas for maintaining your professional image. As a small business owner or entrepreneur, your online reputation is becoming more important every day. So what does a Google search say about you? If you don’t know yet, you should find out. Reputation has always been an important commodity in the business world. The Internet has made it more important than ever. Beware! Startup Professionals Musings


Customer Service

Tips for creating a more appealing product or service. You may think you’re giving your customers choices, but, in reality, you’re only handing them indecision. And perhaps an invitation to do nothing? Here’s an alternative. Give them a step-by-step on how to use your product. Tell them what to do and how to do it. And don’t worry if it doesn’t fit every customer’s needs. They’ll create the fit that’s right for them. Chris Brogan


Marketing

How to set yourself apart from competitors. Saying you’re better than your competitors just isn’t good enough (even if it’s true.) The question is what you can offer customers that is different from any one else in the market. Create a service no one else provides in exactly the same way, and you’ll have a marketing strategy that can work in the long run. Duct Tape Marketing


How to use “help marketing” to strengthen your business and brand. You can call this PR instead of marketing if you like, but no matter what you call it, it may be the best thing for your brand and business, if you do it right. Helping others including your customers is really what your business should be about anyway. So don’t be afraid to show your willingness to extend a helping hand. TechLunatic


Startup

How to seek help from business accelerators. Efforts to get new businesses up and running have increased in recent years and business accelerators in various forms are spreading across the country, according to this piece on the trend. Often these organizations offer “more help than funding” but can still be an important resource depending upon the nature of your startup. Bloomberg Businessweek


Taxes

How to prepare for tax compliance expenses in your small business. Ballooning tax regulations are a huge source of expense for small businesses, especially here in the U.S. It’s important for small business owners to consider the expenses related to tax compliance, since this is likely to be an ongoing burden for small business owners into the foreseeable future. WSJ


Last minute tips for last minute tax filers. If you’re doing your small business tax filings on your own, here are some last minute tips you may want to consider ranging from how to file an extension to how long to keep your tax records and more. If you want some last minute advice as the tax deadline closes in, why not take a few minutes and watch the video? BostoneHerald.com


Self-development

A new persription for stress and overwork: relax! Small business owners and entrepreneurs, like everyone else, experience burnout at times and can easily become overwhelmed with work. After all, when the final responsibility for everything falls upon you, there’s no one else to turn to. But experts now suggest that taking those breaks when necessary can be absolutely essential. Here’s more. The Globe And Mail


Tech

Tips for keeping your business technology up and running. Keeping your business technology alive and kicking is not just a luxury in today’s small business world. It is an absolute and vital necessity! So tips on keeping the critical tools you use to operate your business and serve your customers should always be a priority. Here are some tips you won’t want to forget. Jackrabbit.com Blog


From Small Business TrendsSmall Business News: Best Small Biz Tips Today






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Kansas ticket office official sentenced to 57 months for role in scalping scandal


A former associate director in charge of the University of Kansas ticket office and "gatekeeper" for stolen tickets was sentenced Thursday to 57 months in prison for her role in the $2 million conspiracy.


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Candella defends Alien Jihad game <b>News</b> - PC - Page 1 | Eurogamer.net

Read our PC news of Candella defends Alien Jihad game.


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ABC <b>News</b> Exclusive: Pat Tillman&#39;s Mom Wants General Stanley <b>...</b>

ABC News' Jake Tapper reports: President Obama named retired General Stanley McChrystal to co-chair a White House commission on military families this week, but according to perhaps the most prominent military family of the last decade, ...


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Video calls were a mainstay of classic sci-fi films, and even today there’s something almost magical about seeing your friends and family on the screen of a portable device. Video calling has been around for some time, but it’s only really in the past year or so that its got more attention among regular users. That’s thanks in no small part to Apple and FaceTime, as found on the iPhone 4, iPad 2 and other gadgets from the company’s range. Read on as we give FaceTime the full SlashGear 101 treatment!




So Apple invented video calling, right?


No, not at all, though they did do a lot to make it easier to use – just as long as you have the right hardware. Video calling is actually a part of the 3G standard, which – if the carrier and whatever phone you’re using supports it, which isn’t the case in the US – has been available since around 2003. Unfortunately a combination of high pricing, poor understanding by users, mediocre quality and patchy reliability meant this form of video calling has never really taken off.


Apple’s FaceTime takes advantage of the company’s tight control over the iPhone, iPod touch, iPad and MacBook software, which has allowed it to polish the video calling experience to the point where everyday use is possible. Now FaceTime is available to anybody at the touch of an on-screen button.


Do I need an Apple phone to use FaceTime?


Not necessarily a phone, but definitely something with the Apple logo. FaceTime was first supported on the iPhone 4, which was Apple’s first mobile device with a front-facing camera (i.e. one that looks at the user, rather than out the back of the handset). The latest iPod touch and iPad 2 both have front-facing cameras and FaceTime support as well, and Apple has released a FaceTime app for its Mac and MacBook computers so they can join in the fun as well. FaceTime comes free on the mobile devices and the very latest Macs, and is a $0.99 download from the Mac App Store for earlier Mac owners.


Okay, so how do I use it?


It’s pretty simple, just as Apple was aiming for. On the iPhone you make a voice call in the normal way and then tap the FaceTime button on-screen to switch to video. On the iPod touch and iPad 2, you start a video call in the FaceTime app. You’ll need an Apple account in order to make and receive calls, since that’s used as the “phone number” for devices other than the iPhone 4.




Currently, FaceTime video calls can only be made when you have a WiFi connection, not when you’re using the mobile network for data. That’s a limitation Apple has put in place itself, though the company has said it is working on removing it in the future.


I’m not into Apple, can I video call with something else?


You certainly can, though the process gets a bit trickier. Various apps are available for Android and other mobile phone platforms which promise video calls, sometimes over not only WiFi but the 3G mobile networks too. That means you can make video calls when away from your home network or a WiFi hotspot, as long as your signal is strong enough.


Skype, Fring and Qik are all among the companies offering video calling apps, though their effectiveness often varies on a phone-by-phone basis. Not all phones have front-facing cameras, either, though they’re becoming more common on the latest handsets. A future SlashGear 1010 feature will look at the best video calling apps if FaceTime isn’t your thing.


Apple has said it plans to open up FaceTime to other manufacturers, so that non-Apple phones can make and receive calls too, but so far there’s no sign of that actually happening.


More information at Apple’s FaceTime page.









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class="dropcap">Bill Thomas used to be a climate change skeptic, not believing that humans could have influenced the dramatic atmospheric shift, but two weeks in the woods — and chats with scientists — changed his mind.

“I remember vividly that first day with Dr. Jess Parker; he showed us a chart of CO2 levels increasing about the time of the industrial revolution,” says Thomas, who works for HSBC bank and participated in a 2007 Climate Champions training program. There, a personal epiphany led to a job title change — the former relationship manager for HSBC Technical Services is now group head of HSBC Technology and Services Sustainability.

Teaching employees the science behind green corporate values and how to make their workplaces sustainable isn’t just for “green” show — done right, it’s good business strategy.

“There seems to be a huge growth of interest among companies to not just keep the environmental initiatives within a subset of employees, but to make it a pervasive part of the corporate culture,” says Krista Badiane, who manages the business and environment program at the National Environmental Education Foundation.  And unlike broad, mandated rules — such as carbon caps — companies that create their own initiatives take ownership and credit for sustainable changes, which may well go beyond what laws would have dictated.

By cultivating current workers’ energy-saving ideas and environmental passions, companies can save resources, energy and money as well as boost their eco-friendly reputation. The key is to help employees learn why sustainability matters — for instance, unless it’s slowed, climate change could alter global landscapes and increase natural disasters in our lifetimes. And if employees realize what’s at stake, they’ll find ways to save resources at work — as well as at home.

Worker to Citizen Scientist/> In a patch of woods in Edgewater, Md., bordering Smithsonian Environmental Research Center campus buildings, HSBC technology managers are intently straightening a measuring tape wrapped around a mature oak. Phil Clarke, from Portland, Ore., leans in and meticulously gets a reading of its diameter: 94.8 inches. During this weeklong Sustainability Leader training, he’s learning what scientists do and what shape the planet is in. He knows that the measurements taken today — even though what they reveal won’t be known for awhile — will help guide decisions that will keep our world sound for future generations.

His employer, HSBC bank — a global financial services company with 300,000 employees working in 8,000 offices and pre-tax profits topping $11 billion — decided to go carbon neutral in 2005. For the past three years, HSBC bank has partnered with EarthWatch Institute for an international study on climate change’s effects on tree growth, as well as a program that trains employees around the world in sustainability. When workers return to the office after their forest immersion, they find ways to integrate newly learned sustainability lessons in their spheres of influence.

Clarke and the other HSBC technology services managers from around North America — key decision-makers hand picked for the training — earn the title of Sustainability Leader. A larger two-week program trains HSBC employees from all levels — from cashier to marketing staffer — to become Climate Champions.

Such citizen science training helps corporate employees understand the mechanics of science — that systems are complex, and that there are no easy answers. “You learn what a critical state the world is actually in,” says Annette Fasolino of HSBC’s payment operations division in Buffalo, N.Y.

Having that up-close experience with scientists and ecosystems helps employees better grasp how climate change is impacting, and may impact, the world. “Many of these people go back and question their decisions, and make sure they’re making the most sustainable decisions,” says Thomas.

Cultivating the Grassroots/> Though the partnership between HSBC and EarthWatch is unique, other companies are also looking to their staff for sustainable solutions. “There’s no one best program for a company to educate their employees,” Badiane says.

Some companies or groups of motivated employees organize green teams, which promote eco-friendly changes and teach colleagues sustainable alternatives. Initiatives range from banning disposable utensils in the lunchroom to redesigning an operating system to save raw materials. “Ideally, you’re getting some new ideas out of your employees,” says Deborah Fleischer, president of Green Impact, a sustainability consulting service.

Businesses also use social media sites such as Yammer — a private social network for companies — or online training to generate sustainable ideas.

Other companies dangle a carrot — awards and incentives — to get workers to make sustainable choices. Yogurt maker Stonyfield tied facility energy savings (based on energy use per ton of product) to employee bonuses. In this way, the company reduced energy use by more than 22 percent, according to a NEEF report.

To engage workers of all levels, eBay employed competition: a Big Green Idea Contest. To enter, employees identified ways the company could meet greenhouse gas reduction goals; then, employees voted on the top ideas. One idea, the eBay Box — simple, eco-friendly packaging that’s meant to be reused for eBay shipments — has become a useful tool that saves money and resources.

Unfortunately, some companies’ efforts are no more than greenwashing stunts to appear eco-friendly and keep up with their competition. Producing disposable trinkets with “green” logos or launching environmental-focused public relations initiatives while pushing pollution limits does not jive with true sustainability. The companies mentioned here, however, offer genuine solutions that leave a lighter footprint.

Two Kinds of Green/> Such engagement can yield significant savings: One North American HSBC Climate Champion noticed that co-workers weren’t shutting down their PCs every night, wasting energy. Now, NightWatchman software automatically shuts down more than 6 million computers left on. During fiscal year 2010 in North America, the software coupled with an awareness program saved 4 million kilowatts per year of electricity and about 900 metric tons of carbon dioxide, which shaved $332,000 on energy bills.

At defense contractor Lockheed Martin, a Camden, Ark., building uses a software system to control lighting and air conditioning, leading to more than $200,000 in reduced costs and savings of 2,332 metric tons of carbon dioxide annually, according to the NEEF report. And at drugmaker Genetech,  green teams slashed the use of bottled water, saving the company $200,000 a year by using filtered water machines paired with reusable bottles, according to a white paper by Fleischer, “Green Teams: Engaging Employees in Sustainability.”

But benefits to a company can’t always be calculated in dollars.

“By creating an engaged employee base, we’re really putting it into hearts and minds of employees, and that’s going to be much more powerful and long-term than saying ‘you must turn off your PC,’” says Sharon Walck, senior vice president of sustainability at HSBC North America.

Investing in and teaching sustainable values to workers also boosts retention, according to NEEF, which is extremely important to large corporations. The foundation says losing and replacing a good employee can cost a company between 70 percent and 200 percent of that employee’s annual salary.

And, Badiane says, “employees who are motivated want to work for a company that has the same values.”

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During today’s Google earnings call, one analyst asked for some color on Google’s mobile business. CFO Patrick Pichette didn’t give much more in terms of specifics, but he did offer up some color. “Without any radical effort, we already announced at end of Q3 this is a $1 billion run-rate business,” says Pichette. Mobile is “growing at an amazing blazingly pace,” he says. “We tripped into $1 billion.”


Mobile search is definitely something Google is keenly focussed on. Senior VP of Local Jeff Huber noted on the call: ” In terms of where it trends over time, the smartphone is becoming an extension of the person, and how they do everything.”


Google is tackling that opportunity with mobile search obviously, but also with Android, which comes with Google search built-in as the default. Google is seeing 350,000 Android devices being activated a day.


Asked whether Google would have to build out a local salesforce with feet on the ground to take advantage of the new mobile and local advertising opportunities, sales chief Nikesh Arora didn’t rule out any possibilities. “we will use a combination of existing sales teams and methods and others that might be required,” he responded. Sounds like Google is picking itself up and going after the next billion dollars or two in mobile search.


Photo credit: Flickr/ Jeffrey Beall



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Google <b>News</b> Blog: New Google <b>News</b> for Opera Mini

While the Google News team has been hard at work redesigning our service for smartphones, we've also been thinking about our milllions of users around the world who access the web not from a smartphone, but from a feature phone, ...


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Mario &amp; Sonic at London Olympics sighted? <b>News</b> - Wii - Page 1 <b>...</b>

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